Withdrawing Your Balance Back to Your Wallet
Withdrawals at j10ce go back to the same wallet type you used for your deposit. Head to the withdrawal section in your account, pick your wallet, enter the amount you want out, and submit the request. Before the payout processes, the system checks that your account verification is complete — this is a standard step that protects your balance from being sent
to the wrong place. Once cleared, the funds move to your bKash, Nagad or Rocket wallet. Keep your wallet account number on the same phone number registered to your j10ce account to avoid any mismatch delays.
- Go to withdrawals — Find the withdrawal tab inside your j10ce account dashboard and open it.
- Pick your payout wallet — Choose bKash, Nagad or Rocket — the wallet your deposit came from is the natural match.
- Enter amount and submit — Type in the withdrawal amount and confirm the request. Your account verification status is checked at this point.
- Receive your funds — Once the check clears, the amount lands in your mobile wallet. Keep your registered phone number active to receive it.